Business Administration Apprenticeship
The Stellantis Training Centre
| Main Purpose of Job Role |
| 1. To provide administrative support.
2. To provide a service to the Dealer Network for new apprentices and employers 3. To provide Qualification support to the Programme Manager and Dealer Network |
| Main Duties and Responsibilities |
| 1. Administer the Apprenticeship enrolments on BUD ePortfolio system. This includes: – Completion of accurate data inputs for new apprentice starts. – ePortfolio Administration & Data Management. – Dealer Health & Safety follow-ups and recording.2. Support and communicate accurately and in a timely manner on things such as; course joining instructions, accommodation and transportation bookings for learners attending training. 3. Provide support on enquiries when required. 4. Provide performance and data management/reports. 5. Contribute to the quality improvement of apprentice enrolment and programmes through on-going involvement. 6. Accurately create, distribute and process early leaver documentation and learner files in a timely manner. 7. Undertake learner file audits on a perpetual cycle basis. 8. Provide support to the programme to carry out rectification work on learner file issues raised at self-audit. 9. Feedback to the programme managers on the findings of the audit of learner files. 10. Support in the delivery of the Apprenticeship Programme Recruitment & Selection Service. Assisting the recruitment team with a high standard of information, advice and guidance to employers and applicants by; – Searching for, screening and matching candidates for suitability and eligibility, Scheduling and attending interviews as required, Supporting the Recruitment & Marketing Manager in maintaining the vacancy tracking. – Acting as a point of contact for Dealers and candidates throughout the recruitment process. 11. All other general administrative and welfare responsibilities as required. |
| Key Competencies Required for Role |
| 1. Ability to communicate effectively at all levels with learners, employers, hotels, programme staff, programme management and academy staff.
2. Respond well to change and have a flexible approach to work. 3. Accurately input of data using information technology. 4. Ability to use Microsoft office and other software to perform job role effectively. |
| Qualifications, Experience and Knowledge |
| 1. Customer Service or Administration Experience.
2. Grade 4 or equivalent in Maths and English. |
| Required Skills |
| • Proactive approach to work.
• Ability to prioritise a varied and challenging workload. • Excellent time-management skills. • Good people and customer service skills. • Strong work ethic. • Confident, articulate and professional telephone manner. • Good IT skills and experience of working with MS Office packages. • Well organised. |