Service Technician Apprenticeship – Northgate Vehicle Hire Waltham Cross

Website Northgate Vehicle Hire

Light Commercial Vehicle Technician Apprenticeship – Northgate Vehicle Hire

The role of a Light Commercial Vehicle Service Technician is to maintain, service, and repair vehicles to a consistently high standard. In this role, you will typically work with Light Commercial Vehicles (LCV, or Van) with a gross weight of no more than 3.5 metric tonnes.

If successful in your application, you will be employed by Northgate Vehicle Hire, the UK’s largest commercial vehicle rental provider. Northgate are part of the Redde Northgate Group and have 57 sites across the UK, 52 of which have Workshops and we have collaborated to deliver an apprenticeship programme that ensures learners develop essential skills, experience, and brand knowledge.

This exciting programme is ideal for someone who is looking to begin their journey to becoming a qualified Service Technician and who wants to develop a long-term career in an exciting and forward-thinking business and industry. Experience is desirable, but not essential as we’ll teach you everything that you need to know.


The apprenticeship is geared toward training the next generation of Light Commercial Vehicle Service Technicians. But what does the role involve?

The role varies slightly by the employer, based upon the specific needs within the location. The below explanation is therefore a guide to support you in understanding what the role might entail.

Technicians service and repair light vehicles (e.g., Vans) up to 3.5 tonnes. Technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features. The duties may include:

  • Service & Compliance – carrying out checks and maintenance according to the manufacturers’ guidelines.
  • Repairing and replacing faulty parts and components.
  • Advising the Service Workshop Controller about required repairs.
  • Maintaining repair and service records.
  • Vehicle diagnostics.


A typical working week could be 40 hours Monday to Friday 8.30am – 5.30pm, however, each of our Redde Northgate branches may have different requirements.

All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to off-the-job training. This will be a mixture of e-learning and block release training at the Performance Academy in Coventry.


Our Apprenticeship Programme is an excellent way of ensuring we have high-quality people working with our brand today and in the future. We’re looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential, and grow with an ambitious employer.

The Programme lasts for at least 30 months, and you’ll achieve a nationally recognised qualification as well as essential hands-on work experience.

Additional training and personal development will continue once the apprenticeship has been completed and you are a fully qualified level 3 Technician.

We will support you to gain your Functional Skills if you require them in Maths and English.

All of our Apprentices are employed with our dealer network or one of our programme partners, and attend week-long block training at our state-of-the-art Training Centre in Coventry.

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.


Title: Light Commercial Vehicle Service Technician

Duration:  30 months

Level: 3


The starting salary for the role will be £5.28 per hour (£11,012.60 per annum), increasing to £30,000 per annum once qualified.

In addition to your salary, you will:

  • Receive a bonus of 8% of on your annual pay per year (paid quarterly).
  • Be provided with tooling at the start of their apprenticeship equivalent to £500, plus additional tooling with each year successfully completed.
  • Be invited to an awards evening, to include family and friends, upon successful apprenticeship completion.
  • Have the cost of the apprenticeship training covered.


All our opportunities receive a really good response and so we’re looking for you to demonstrate why you stand out from the crowd. We’re not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles, and really engage in the recruitment process.

We are committed to supporting the development of every Apprentice’s technical, employability, and broader personal development skills, to ensure they can progress and develop their career.  That is why when it comes to selecting the right people to become an apprentice, it’s as much about attitude as it is about vocational and academic success. That’s why in addition to the qualifications we require from you, we’ll also look for you to possess the following key behaviours. From problem-solving abilities to an enthusiasm for our industry, these are all attributes that will be vital in your role and will be assessed throughout your application.

  • Willingness to learn.
  • Team working/working with others.
  • Motivation for the role/automotive and engineering interest.
  • Personal responsibility and career ownership.
  • Problem-solving.


There are lots of opportunities to develop your career within our expanding network. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry qualification.

This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.


Age: 16+

Prior Attainment: GCSE (or equivalent) grade A*-C or 9-4 in Maths and English. Predicated grades are accepted.

In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.

‘Equivalent’ grades include:

  • BTEC first diplomas and certificates
  • OCR Nationals
  • Key Skills Level 2
  • NVQs
  • Essential Skills (Wales)
  • Functional Skills Level 2
  • Core Skills (Scotland)


We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone. Being committed to equal opportunities, if you have a disability, please state this during the application process. Measures will be put in place to support you through your application and apprenticeship journey.

Our employers dictate the remuneration that our learners receive. All employers are required to pay, at least, The National Minimum Wage.

More information about the minimum wage for apprentices can be found on the Government website at:

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

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