Sales and EV Expert Apprenticeship – Stellantis and You Peugeot Bristol Cribbs Causeway

Position Overview:

The role of a Vehicle Sales Advisor is to sell new and used vehicles and to provide every one of our customers with consistently high levels of customer service.

You’ll learn how to identify a customer’s needs and interests; advise customers; promote the features and benefits of vehicles; appraise vehicles, and negotiate difficult sales.

This exciting apprenticeship programme is ideal for someone who enjoys engaging with people, a challenging and varied working environment, and who wants to develop a long-term career with an ambitious automotive brand.

Stellantis & You is an innovative, forward-thinking company with a passion for developing its employees to be the best they can be.

Our exciting new Sales & EV Expert programme has been designed to train and create outstanding Sales Advisors with strong Electric Vehicle knowledge. You will gain a professional, industry-recognised qualification along with key brand product and sales training to make sure you have the skills, knowledge, and behaviours to launch into a successful career within the ever-evolving retailer environment.

This is a 12-month programme full of dedicated training from our in-house trainer, multibrand emersion events, EV Awareness qualifications, and of course training provided by our dedicated Academy. All whilst gaining first-hand dealership experience.

Responsibilities:

• Managing sales and stock preparations day-to-day
• Visual merchandising on the site every day
• Digital merchandising – videos and photos for the website
• Helping with customer enquiries
• Supporting colleagues with the sales process

Other duties may include:

• Greeting customers, discussing their needs and advising them on the most suitable vehicle
  • Arranging test drives
  • Negotiating sale and trade-in prices
  • Working out finance arrangements and packages, which may include organising registration plates, road tax, and delivery of vehicles
  • Highlighting any additional products relevant to the customer
  • Processing orders and completing relevant paperwork, which may include carrying out stock checks using manufacturers’ databases
  • Updating customers on the progress of orders and contacting potential customers to update them about new vehicles and deals
  • Updating stock lists
  • Managing advertising and updating the website
  • Keeping the forecourt and cars clean and tidy
  • Providing potential customers with relevant literature and information
  • Inspecting vehicles pre-and post-sale

In larger organisations you may work as part of a team, specialising in one aspect of selling. In smaller organisations you may be responsible for all aspects of vehicle sales.

Working Week:

A standard workweek typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30 am and ending at 5:30 pm. Nevertheless, the specific working hours may vary depending on the requirements of individual Dealers.

Approximately 20% of your total work hours will be dedicated to ‘off-the-job’ training. This is a mixture of online classrooms and face-to-face learning at The Performance Academy in Coventry.

Your Development and Future Prospects:

All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry. 

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognized qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you’ll be well-equipped to advance and transition into new roles.

Qualification: 

The Programme lasts for 12-14 months and you’ll achieve a nationally recognised qualification: Level 2 Customer Service Practitioner 

Salary: 

Our employers determine the level of pay our learners receive. All employers are required to pay, at least, The National Apprenticeship Wage.

Benefits

• £18,000 basic salary
• 1 Year FTC with future opportunities

Our other generous benefits are just as rewarding and can include:

• Training at our dedicated Academy
• Specialised training sessions with our in house trainer
• 22 days’ holiday + bank holidays
• Career progression
• Employee Car Scheme
• Employer Contribution Stakeholder Pension Scheme
• Employee Share Scheme
• Money savings at large retailers through the Reward Gateway

Entry requirements and qualifications:

• Aged 16+ 
• Grade C/4 or above in Maths and English or equivalent. 
• A strong interest in learning about the service and maintenance of petrol, diesel, hybrid, and electric vehicles.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Willingness to follow instructions and learn from experienced technicians.
• Basic computer skills for documentation and communication purposes.
• Working towards or in possession of a valid driver’s license and clean driving record.

Joining our team as a Vehicle Sales Executive Apprentice offers a pathway to a rewarding career in automotive sales. If you’re passionate about cars and sales, and eager to learn and grow in a dynamic sales environment, we encourage you to apply and become part of Stellantis. 

Recruitment Process:

Your application will be assessed against the entry and qualification requirements. If suitable, your application will then be processed and you will receive further information by email. 

If you do not hear back within 5 working days, please assume your application has been unsuccessful. 

If you need any assistance with your application or have any questions, please email: recruitment.calexuk@gmail.com 

To be an equal opportunity employer, we are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Silver Award, which recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Service Personnel and their families are therefore encouraged to apply. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.