SEND: Special Educational Needs and Disabilities


At Calex we are aware that some apprentices with Special Educational Needs and Disabilities (SEND) may face barriers to learning.

Apprentices may face a range of barriers including additional learning needs, physical disabilities or a range of social, emotional and mental health conditions as well as language and communication difficulties.

With our training programmes, we want to ensure that all apprentices have the opportunity to reach their full potential. We want to ensure that all learners, regardless of their needs, can complete their learning process.

Apprentices are supported to ensure they can develop their skills and knowledge by recognising their abilities, strengths and values to enable them to learn and progress.

Our Calex SEND Policy


  • How Calex Apprenticeships will support learners with SEND
  • The way we manage SEND and provide processes and procedures to ensure learning has no barriers.

Adaptation for all


We recognise that SEND has many levels and that some apprentices with SEND may only require minor support, which their allocated trainer or regional development coach can provide on a one-to-one basis to ensure they fully understand the theoretical and practical content of their course and can access their full training programme. The trainers and regional development coaches can provide various types of support in collaboration with our Welfare Coordinator.

Some apprentices on our programmes may need support in preparing for exams and tests. This may include reasonable adjustments to ensure that trainees completing their training receive support to improve access to exams, for example by providing extra time or a supportive reader during a practical test or exam.

Support for Learning and Development


Apprentices who have more complex needs will require support from our dedicated welfare and support team. This team will discuss specific needs and provide a dedicated support package for each individual.

Mental Health Support


The wellbeing of trainees is very important to us. We ensure that the support team have received appropriate training to help trainees who are experiencing mental health issues or simply need a friendly chat to help manage a short-term problem. Calex invests in safeguarding training for all staff and has developed safeguarding policies and procedures to ensure we can quickly identify issues and concerns.

SEND and Inclusion Policy


At Calex, we are committed to providing equal opportunities in employment and to creating an inclusive working environment, where you are encouraged and assisted to reach your full potential. We are aware that some apprentices with Special Educational Needs and Disabilities (SEND) may face barriers to learning. To find out more about our policies we have to support inclusive working, please click on the buttons below.