Parent and Guardian Advice & Guidance
Apprenticeships with Stellantis are a great way to start a career and gain valuable work experience and knowledge. In recent years, our programmes have benefitted from increased funding, helping us to focus on giving the apprentice the best training and guidance possible. With industries like ours expanding and developing, there has never been a better time to consider an apprenticeship...
As a parent it can be difficult knowing what the “right” choice is for your child. We have listed some key points below to help inform and guide you.
What is an Apprenticeship?
An apprenticeship is a job in which you receive training. Apprentices benefit from working alongside those already experienced in the industry and gain relevant knowledge and skills, as well as a formal qualification, to help them succeed in their chosen career.
Apprentices are paid a wage and are entitled to the same benefits as their colleagues, such as holiday and sick pay.
The employer will take on the costs of the Apprentices’ learning (including travel, accommodation and food when at training sessions); meaning no student debt!
Our training includes Development Coaches visiting the Apprentice in their place of work to coach, support and assess them. Some of our training is delivered on a ‘block release’ basis, where the Apprentice comes to our purpose-built Training Centre, The Performance Academy, in Coventry. This can range anywhere from 1 to 5 days every other month or two. During their time away they will continue to be paid and they will undertake practical work and classroom based learning with our team of experienced Trainers & Coaches alongside other apprentices from all over the UK.
At what level will the apprenticeship delivered?
Apprentices will work toward varying levels of qualification depending on their chosen specialism.
Intermediate Level (or Level 2) Apprenticeships are equivalent to 5 GCSEs 9-4 (A*-C). Advanced Level (or Level 3) Apprenticeships are equivalent to 2 A Levels. Higher Level (Level 4 or 5) Apprenticeships are equivalent to a Foundation Degree.
All Stellantis Programmes ensure that learners achieve a transferable qualification, that is recognised across the motor industry and which allows them to operate at a professional level. After the apprenticeship, and if a learner continues their career with us, they can continue their study within their chosen field of expertise.
Who can apply?
Our apprenticeships are open to anyone who is:
- Aged 16 or over by the end of the school summer holidays
- Living in the UK
- Not in full-time education
Entry Requirements:
Age: 16+
Prior Attainment: GCSE (or equivalent) grade A*-C or 9-4 in Maths and English. Predicated grades are accepted.
In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.
‘Equivalent’ grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
Important facts:
- All our colleagues and trainers within The Performance Academy and based remotely are DBS checked as well as being Safeguarding Prevent trained.
- All Stellantis and The Performance Academy workplaces are health and safety checked before placing an Apprentice on site.
- Accommodation provided to learners during Block Training is approved by The Stellantis Apprenticeship Programme.
How long will my child work?
As per the law for all workers, an apprentice works a minimum of 30 hours a week and a maximum of 48 hours, or 40 for those who are under 18. This includes any time spent studying at The Performance Academy.
Apprentices are also entitled to at least one 20-minute break for every six hours they work, and at least 11 hours off between shifts.
In exceptional circumstances – for example, if an apprentice has caring responsibilities – part-time apprenticeships can be agreed by the employer, at a minimum of 16 hours per week.
Misconceptions about Apprenticeships:
As a parent, you want what is best for your child, including the best education and start in life. Our Apprenticeship Programmes are constantly being developed and adapted to make sure our apprentices have the best start when entering the world of work. Below you will find some common misinformation about apprenticeships that we have set right.
- Apprenticeships are only for the building and construction trades – and in the automotive sector they’re only for Technicians/Mechanics – The reality is, schemes are now available in a wide range of industries and specialisms. Young people today can choose to do an apprenticeship in almost anything, including aerospace engineering, banking, law, teaching and fashion. The introduction of the Apprenticeship Levy has given employers of all sizes a huge incentive to unearth future talent amongst school and college leavers.
Stellantis offer apprenticeships in roles including Business Administration, Sales & Digital Marketing.
- An Apprenticeship is not a proper job, it’s only work experience – The reality is, Apprentices are given a lot of responsibility, the work alongside professionals to ensure they are learning the correct skills. Apprentices must cover a wide range of tasks in order to successfully complete the programme. Their employer is obliged to give them practical and relevant work that supports their professional development, ensuring they come out work ready. For employers, apprenticeships are also a way of bringing fresh talent into the company and training them their way. It is therefore in their interest to ensure the skills their apprentices learn are the ones they need to succeed in the industry. It wouldn’t make sense to give them work that had little value to the business.
- Apprentices are financially worse off – In reality, each scheme offers school and college leavers the chance to kickstart their career, without the debt incurred by going to university. All apprentices are paid at least the National Minimum Wage for the first year of their apprenticeship and then increasing to the National Minimum Wage for their age for the remainder of their time on the apprenticeship. Many companies pay more to attract the best candidates.
- Apprenticeships are for underachievers – In reality, a lot of higher achieving students are skipping college and university to head straight into their chosen career. An apprenticeship is an excellent opportunity for students who prefer a hands-on approach to learning, and for those who are keen to get on the career ladder and start earning.
In the past couple of years, we have seen a significant increase in the number of applicants with top GCSE, and A level results. We also see plenty of applications from candidates with degree level qualifications.
Is my child guaranteed a job at the end of their apprenticeship?
With Stellantis, 90% of apprentices go into work or further training after completing an apprenticeship, with almost all of those staying with the same employer. In order to address skills shortages in the UK economy, the government has empowered employers to develop their own apprenticeship standards and qualifications.
As such, each scheme is designed to mould young people into highly employable professionals by equipping them with industry-relevant skills.
So, whilst there is no legal obligation to offer them a job, if an apprentice performs well in their role, it is likely the employer will really want them to stay on as a permanent employee. After all, they’ve invested a lot of time, effort and money into them.
How to find our apprenticeship vacancies?
We advertise all our vacancies on the Government Website, Reed and the Stellantis Apprenticeships Website.
DS Expert Advisor
Job Role
We’re seeking ambitious and confident people who are motivated by the prospect of combining a career with a premium automotive brand with a formal ILM Management qualification.
You don’t need to have worked in the motor industry before. If you love customer service and have experience in a premium/high-end environment and are interested in automotive, please apply.
What will you be doing:
You will be the driving force behind the sales department and will be responsible for a team of motivated and driven sales people. You, and your team, will educate, inspire and skilfully guide our customers through an exciting and pleasurable buying experience.
You will combine your role with an industry recognised ILM Level 3 Team Leader/Supervisor qualification to support your continued development. The brand is committed to ensuring that all staff develop their skills and you will support your team achieve their own qualifications.
Future Prospects
There are lots of opportunities to develop your career; from short to long term. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry recognised qualification that’s recognised across the Motor Industry.
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.
Applications open all year round…
Learn More
A typical working week could be 40 hours Monday to Friday 8.30am – 5.30pm, however each of our Dealers will have different requirements.
All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to ‘off-the-job’ training. We’ll support you to understand the working hours during the recruitment process.
All of our opportunities receive a really good response and so we’re looking for you to demonstrate why you stand out from the crowd. We’re not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
We commit to supporting the development of our Apprentice’s technical, employability and broader personal development skills, to ensure they can progress and develop their career. That is why when it comes to selecting the right people to become apprentices, it’s as much about attitude as it is about vocational and academic success. Therefore in addition to the entry qualifications we require from you, we’ll also look for you to demonstrate the following key behaviours. From problem-solving abilities to an enthusiasm for our industry, these are all attributes that will be vital in your new role and they will be assessed throughout the application process.
- Willingness to learn
- Team working / working with others
- Motivation for the role / automotive and engineering interest
- Personal responsibility and career ownership
- Problem solving
Age: 16+
Prior Attainment: GCSE (or equivalent) grade A*-C or 9-4 in Maths and English. Predicated grades are accepted.
In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.
‘Equivalent’ grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
Your application will be assessed by the Recruitment & Selection Team against the Entry Requirements specified for the role. We aim to update you on the status of your application within no more than 5 working days.
If you are successful in your application you will be invited to participate in a short telephone interview. Candidates are then shortlisted again and will be asked to complete a range of web-based assessments appropriate to the role that you have applied for.
Finally candidates are invited to meet with their local Dealer in the form of a face-to-face interview. This may extend to a second interview and in some cases a working trial.
More information will be shared with candidates as a part of the process. Feedback is made available to candidates at each stage.
We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone. Being committed to equal opportunities, if you have a disability please state this during the application process. Measures will be put in place to support you through your application and apprenticeship journey.
Our Dealers dictate the remuneration that our learners receive. All Dealers are required to pay, at least, The National Minimum Wage.
More information about the minimum wage for apprentices can be found on the Government website at:
https://www.gov.uk/national-minimum-wage-rates
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship.
For more information about the opportunity or to discuss your application, please contact the Recruitment and Selection team on 01235 538 611.
DS Advisor
Job Role
An excellent opportunity to start your career in automotive customer service and sales with a premium, customer focussed brand. This apprenticeship is unique to DS Automobiles and is ideally suited to ambitious candidates that are motivated by the prospect of providing a superb, customer experience.
What will you be doing:
You will work as a part of a customer-focussed, committed team of sales people. You will educate, inspire and skilfully guide our customers through an exciting and pleasurable buying experience.
You will combine your role with an industry recognised qualification to support your continued development.
Required Skills & Experiences
- Excellent communication, interpersonal and negotiation skills
- You will have a valid UK Driving Licence
- You will need to be highly motivated, personable and extremely organised
- You will need to have a passion for new technology and be up to date with the latest innovations in the market
- You will have good IT and administration skills
Future Prospects
There are lots of opportunities to develop your career; from short to long term. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry recognised qualification that’s recognised across the Motor Industry.
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.
Applications open all year round…
Learn More
A typical working week could be 40 hours Monday to Friday 8.30am – 5.30pm, however each of our Dealers will have different requirements.
All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to ‘off-the-job’ training. We’ll support you to understand the working hours during the recruitment process.
All of our opportunities receive a really good response and so we’re looking for you to demonstrate why you stand out from the crowd. We’re not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
We commit to supporting the development of our Apprentice’s technical, employability and broader personal development skills, to ensure they can progress and develop their career. That is why when it comes to selecting the right people to become apprentices, it’s as much about attitude as it is about vocational and academic success. Therefore in addition to the entry qualifications we require from you, we’ll also look for you to demonstrate the following key behaviours. From problem-solving abilities to an enthusiasm for our industry, these are all attributes that will be vital in your new role and they will be assessed throughout the application process.
- Willingness to learn
- Team working / working with others
- Motivation for the role / automotive and engineering interest
- Personal responsibility and career ownership
- Problem solving
Age: 16+
Prior Attainment: GCSE (or equivalent) grade A*-C or 9-4 in Maths and English. Predicated grades are accepted.
In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.
‘Equivalent’ grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
Your application will be assessed by the Recruitment & Selection Team against the Entry Requirements specified for the role. We aim to update you on the status of your application within no more than 5 working days.
If you are successful in your application you will be invited to participate in a short telephone interview. Candidates are then shortlisted again and will be asked to complete a range of web-based assessments appropriate to the role that you have applied for.
Finally candidates are invited to meet with their local Dealer in the form of a face-to-face interview. This may extend to a second interview and in some cases a working trial.
More information will be shared with candidates as a part of the process. Feedback is made available to candidates at each stage.
We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone. Being committed to equal opportunities, if you have a disability please state this during the application process. Measures will be put in place to support you through your application and apprenticeship journey.
Our Dealers dictate the remuneration that our learners receive. All Dealers are required to pay, at least, The National Minimum Wage.
More information about the minimum wage for apprentices can be found on the Government website at:
https://www.gov.uk/national-minimum-wage-rates
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship.
For more information about the opportunity or to discuss your application, please contact the Recruitment and Selection team on 01235 538 611.
Warehouse Operative
Job Role
The role of a Warehouse Operative is to work as part of a larger team to support the efficient operation of the warehouse.
This exciting apprenticeship programme is ideal for someone who is organised, posesses great attention to detail and wants to learn more about stock management, vehicle parts, maintenance and repair. We’re seeking ambitious people who are keen to develop a long term career with an ambitious brand.
A Warehouse Operative is required to work under the guidance and supervision of a Warehouse Manager or Supervisor to ensure all stock is organised and processed efficiently.
Duties vary however usually include:
-
- Unpacking deliveries
- Checking and organising stock
- Picking orders and preparing for despatch to customers
- Following the safety procedures for the warehouse
We’re looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.
Future Prospects
There are lots of opportunities to develop your career; from short to long term. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry recognised qualification that’s recognised across the Motor Industry.
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.
Applications open all year round…
Learn More
A typical working week could be 40 hours Monday to Friday 8.30am – 5.30pm, however each of our Dealers will have different requirements.
All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to ‘off-the-job’ training. We’ll support you to understand the working hours during the recruitment process.
All of our opportunities receive a really good response and so we’re looking for you to demonstrate why you stand out from the crowd. We’re not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
We commit to supporting the development of our Apprentice’s technical, employability and broader personal development skills, to ensure they can progress and develop their career. That is why when it comes to selecting the right people to become apprentices, it’s as much about attitude as it is about vocational and academic success. Therefore in addition to the entry qualifications we require from you, we’ll also look for you to demonstrate the following key behaviours. From problem-solving abilities to an enthusiasm for our industry, these are all attributes that will be vital in your new role and they will be assessed throughout the application process.
- Willingness to learn
- Team working / working with others
- Motivation for the role / automotive and engineering interest
- Personal responsibility and career ownership
- Problem solving
Age: 16+
Prior Attainment: GCSE (or equivalent) grade A*-C or 9-4 in Maths and English. Predicated grades are accepted.
In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.
‘Equivalent’ grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
Your application will be assessed by the Recruitment & Selection Team against the Entry Requirements specified for the role. We aim to update you on the status of your application within no more than 5 working days.
If you are successful in your application you will be invited to participate in a short telephone interview. Candidates are then shortlisted again and will be asked to complete a range of web-based assessments appropriate to the role that you have applied for.
Finally candidates are invited to meet with their local Dealer in the form of a face-to-face interview. This may extend to a second interview and in some cases a working trial.
More information will be shared with candidates as a part of the process. Feedback is made available to candidates at each stage.
We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone. Being committed to equal opportunities, if you have a disability please state this during the application process. Measures will be put in place to support you through your application and apprenticeship journey.
Our Dealers dictate the remuneration that our learners receive. All Dealers are required to pay, at least, The National Minimum Wage.
More information about the minimum wage for apprentices can be found on the Government website at:
https://www.gov.uk/national-minimum-wage-rates
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship.
For more information about the opportunity or to discuss your application, please contact the Recruitment and Selection team on 01235 538 611.
Vehicle Damage Panel Technician
Job Role
A Vehicle Damage Panel Technician works within a Body Repair workshop, demonstrating expert working knowledge in relation to the removal, repair, and replacement of vehicle body panels to vehicle manufacturer specifications. The vehicles can include cars and light commercial vehicles.
With motor vehicle technology changing all the time panel technicians keep up to date with the most relevant equipment and advanced repair techniques within the automotive industry. They do so by adhering to the manufacturer’s literature and modification bulletins.
The equipment they use can include using jigs, resistance welding equipment, riveting and bonding tools, as well as new equipment such as Reinforced Plastic Carbon Fibre diagnostic ultrasound tools.
The duties of an Accident Repair Technician may include:
- Using a range of tools
- Panel Repair & Replacement
- Mechanical, Electrical and Trim (MET)
- Smoothing minor dents and filling small holes or rusted areas
- Keeping records of all completed work
We’re looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.
Future Prospects
There are lots of opportunities to develop your career; from short to long term. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry recognised qualification that’s recognised across the Motor Industry.
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.
Applications open all year round…
Learn More
A typical working week could be 40 hours Monday to Friday 8.30am – 5.30pm, however each of our Dealers will have different requirements.
All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to ‘off-the-job’ training. We’ll support you to understand the working hours during the recruitment process.
All of our opportunities receive a really good response and so we’re looking for you to demonstrate why you stand out from the crowd. We’re not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles, and really engage in the recruitment process.
We are committed to supporting our Apprentice’s technical, employability, and broader personal development skills, to ensure they can progress and develop their career. When it comes to selecting the right people to become apprentices, it’s as much about attitude as it is about vocational and academic success. That’s why in addition to the qualifications we require from you, we’ll also look for you to possess the following key behaviours. From problem-solving abilities to an enthusiasm for our industry, these are all attributes that will be vital in your role and they will be assessed throughout the application process.
- Logical and creative thinking skills
- Analytical and problem-solving skills
- Ability to work independently and to take responsibility
- Can use own initiative
- A thorough and organised approach
- Ability to work with a range of internal and external people
- Ability to communicate effectively in a variety of situations
- Maintain productive, professional and secure working environment
Age: 16+
Prior Attainment: GCSE (or equivalent) grade A*-C or 9-4 in Maths and English. Predicated grades are accepted.
In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.
‘Equivalent’ grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
Your application will be assessed by the Recruitment & Selection Team against the Entry Requirements specified for the role. We aim to update you on the status of your application within no more than 5 working days.
If you are successful in your application you will be invited to participate in a short telephone interview. Candidates are then shortlisted again and will be asked to complete a range of web-based assessments appropriate to the role that you have applied for.
Finally candidates are invited to meet with their local Dealer in the form of a face-to-face interview. This may extend to a second interview and in some cases a working trial.
More information will be shared with candidates as a part of the process. Feedback is made available to candidates at each stage.
We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone. Being committed to equal opportunities, if you have a disability please state this during the application process. Measures will be put in place to support you through your application and apprenticeship journey.
Our Dealers dictate the remuneration that our learners receive. All Dealers are required to pay, at least, The National Minimum Wage.
More information about the minimum wage for apprentices can be found on the Government website at:
https://www.gov.uk/national-minimum-wage-rates
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship.
For more information about the opportunity or to discuss your application, please contact the Recruitment and Selection team on 01235 538 611.
Apprenticeship Roles
Apprenticeship Roles
We offer 6 different apprenticeship pathways in a mix of commercial and technical specialisms.
If you’re confident, outgoing and a great communicator, maybe you’ve thought about a customer facing role. Or, perhaps you’re technically minded and eager to learn more about maintaining and repairing vehicles.
Whatever your preference, you will be supported every step of the way.
Explore the roles:
What Happens After I Apply
Your application will be assessed by the Recruitment & Selection Team who aim to update you on the status of your application within no more than 5 working days.
If you are successful in your initial application you will be invited to participate in a short telephone interview. Candidates are then shortlisted again and will be asked to complete some short web-based assessments.
Finally candidates are invited to meet with their local Dealer in the form of a face-to-face interview. This may extend to a second interview and in some cases a working trial. More information will be shared with candidates as a part of the process. Feedback is made available to candidates at each stage.
Your life enhancing experience with PSA starts here...
We have designed the application process to be as straight-forward and supportive as possible. We have opportunities right across the UK all year round and we would be delighted to hear from you.
Privacy Policy
Recruitment & Selection
Last updated: September 2023
Calex UK Limited is a UK based training provider that operates online job portals to accurately match candidates with appropriate apprenticeship programmes delivered by Calex UK on behalf of our clients. More information about Calex can be found on the website: www.calexuk.com
We take data protection very seriously and understand the importance of protecting your privacy and Personal Information. “Personal Information” is information that identifies you as an individual such as your name, date of birth, email address, IP address and CV.
How do we collect information from you?
We collect and use your Personal Information in accordance with our Privacy Policy.
The majority of the Personal Information you provide to us freely when you give us your CV or job cover letter to a job application.
Please do not submit such Personal Information to us if you do not wish us to collect it.
However, please be aware, some Personal Information may include information you voluntarily, but unintentionally provided to us (for example, if you express preferences regarding searches for jobs related to trade unions).
We also collect from:
- our websites (the “Websites”);
- the software applications made available by us for use on or through computers and mobile devices (the “Apps”);
- cookies (“Cookies”);
- publically available information; and
- other tools and applications (our “Online Content”).
What Personal Information do we collect?
Personal Information we collect about you may include the following:
- General identification and contact information: your name; address; email; IP address; telephone details; gender; marital status; family status; date and place of birth;
- Other sensitive information: religious beliefs, or racial or ethical origin, and criminal record.
- Information enabling us to provide services: age, location, whether or not you hold a driving licence that enable identification of job search (for example, post code or job role)
- Statistical information: aggregate statistical information about site visitors and users for internal use and for other lawful purposes. We provide this information to customers, and clients. Where we provide such information we will provide this in an anonymous format and not include any Personal Information.
- Information from Apps: submit comments to the Site, participate in message boards, blogs, send us emails or any other user generated content facility
- Publically available information in relation to professional history: educational background; employment history; skills and experience; professional licenses and affiliations; educational and professional qualifications
What legal basis do we rely on to process your Personal Information?
Legitimate Interest
Calex also processes your data when it is in our legitimate interests to do this and when these interests are not overridden by your data protection rights.
Our legitimate interests include:
- identifying suitable apprenticeship candidates for our clients/employers;
- understanding our customers’ behaviour, activities, preferences, and needs;
- ensuring the security and integrity of our Services and in ensuring that our Websites and Apps operate effectively;
- improving existing products and services and developing new products and services;
- handling customer contacts, queries, complaints or disputes; and
- fulfilling our duties to our customers, colleagues, shareholders and other stakeholders.
The processing is necessary because of a legal obligation that applies
Calex may process your data to comply with our legal and regulatory obligations eg compliance with the Education & Skills Funding Agency (ESFA) apprenticeship Funding Rules
Who do we share your Personal Information with?
Calex may make Personal Information available to:
Employers
In the course of supporting apprenticeship applicants to identify a suitable position, Calex may make their Personal Information available to employers. In the first instance this will be the employer to which the applicant has specifically applied but may also be any other employer who may be seeking an apprentice where the candidate’s preferences match a role that might be available with them.
Our service providers
This includes external third-party service providers, such as accountants, auditors, experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers; printing, advertising, marketing and market research and analysis service providers; document and records management providers; technical engineers; data storage and cloud providers and similar third-party vendors and outsourced service providers that assist us in carrying out business activities.
Governmental authorities and third parties involved in court action
Calex may share Personal Information with governmental or other public authorities (including, but not limited to, workers’ compensation boards, courts, law enforcement, tax authorities and criminal investigations agencies); and third-party civil legal process participants and their accountants, auditors, lawyers and other advisors and representatives as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our group companies; (f) to protect our rights, privacy, safety or property, and that of our group companies, you or others; and (g) to allow us to pursue available remedies or limit our damages.
Other third parties
Occasionally, we may share Personal Information with other third parties. We will always do this under contract and in accordance with your instructions.
How we use Personal Information?
We use Personal Information to do some or all of the following:
- Communicate with you as part of our business;
- Send you important information regarding changes to our policies, other terms and conditions, the Calex Website and App and other administrative information;
- Provide improved quality, training and security and manage other commercial risks;
- Carry out market research and analysis, including satisfaction surveys;
- Personalise your experience on the Calex Website and App by presenting information and advertisements tailored to you;
- Facilitate social media sharing functionality;
- Manage our infrastructure and business operations, and comply with internal policies and procedures, including those relating to auditing; finance and accounting; billing and collections; IT systems; data and website hosting; business continuity; and records, document and print management;
- Resolve complaints, and handle requests for data access or correction;
- Comply with applicable laws and regulatory obligations (including laws outside your country of residence), such as those relating to anti-money laundering and anti-terrorism; comply with legal process; and respond to requests from public and governmental authorities (including those outside your country of residence);
- Establish and defend legal rights; protect our operations or those of any of our group companies or insurance business partners, our rights, privacy, safety or property, and/or that of our group companies, you or others; and pursue available remedies or limit our damages.
International Transfers of Personal Information
Personal Information which you supply to us is generally stored and kept inside the European Economic Area.
However, due to the nature of our global business and the technologies required, your Personal Information may be transferred to third party service providers outside the EEA, in countries where there may be a lower legal level of data protection. In such situations, we transfer the minimum amount of data necessary, anonymise it where possible and enter legal contracts to aim to ensure these third parties handle your Personal Information in accordance with this Privacy Policy and the European levels of data protection.
How can you manage or delete Personal Information?
When you access our websites and recruitment platform online, we store some information about you. This is anonymous and used for statistical purposes.
When you create an account and log-in to your account, it is protected by your password and may only be accessed by you. You can manage the content and information in your account at any time, by logging in.
Your CV can be viewed by Calex only in the first instance until actively shared by us with an employer with whom we are working.
Please note that Calex reserves the right to remove from our database, CVs which include any content that we consider to be illegal or offensive.
You can de-activate or delete your account at any time. To de-activate, please contact us via email.
However, if you would like to permanently delete your account, you can send an email to our Data Protection Officer (DPO) (see below) with the subject line “Permanently delete my information and account”. Please do not forget to tell us who you are.
Security
Calex is committed to keeping your personal data safe and secure from unauthorised access to or unauthorised alterations, disclosure or destruction of information that we hold.
Our security measures include: –
- encryption of our services and data;
- review our information collection, storage and processing practices, including physical security measures;
- restrict access to personal access to personal information to Calex employees, contractors and agents who need to know that information in order to process it for us and who are subject to contractual confidentiality and processing obligations. They may be disciplined or their contract terminated if they fail to meet these obligations; and
- internal policies setting out our data security approach and training for employees.
Additional Web-based Online Services
Online drives
Calex access the following Services for the limited purpose of helping us to manage the services that we provide. This extends to saving a small quantity of the data that we collect to one or more of the following:
- Google Cloud
- OneDrive
- DropBox
Your Rights
You have the following rights:
- the right to ask what personal data that we hold about you at any time;
- the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and
- the right to opt out of any marketing communications that we may send you.
If you wish to exercise any of the above rights, please contact us using the contact details set out below.
Children and minors
Due to the nature of our job offerings, those between 14 and 18 may use the Services.
Individuals under the age of thirteen (13) are expressly prohibited from using Calex Website and App, unless parental consent is provided and we are notified.
Third Party Privacy Practices
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties to which the Calex website and App link. The inclusion of a link on the Website or App does not imply endorsement of the linked site or service by us.
Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organisations or any other software application developer or provider, social media platform, operating system or wireless service provider, or device manufacturer, including any Personal Information you disclose to other organisations through or in connection with the Apps or our Social Media Pages.
Please note that although we require customers who use our services, such as employers seeking to recruit apprentices, to agree to use the information made available solely for recruitment-related purposes, we do not control their use of any information that they have access to as part of receiving our services.
Please be aware your current employer may be a customer of Calex, or a client. Although it is a requirement of our Contract and Terms and Conditions of Calex not to use Personal Information for any purpose other than to obtain a job, we cannot restrict the customers who access profiles on our database and cannot be held responsible for any eventuality.
Who to contact about your Personal Information
The data controller responsible for your information is Calex.
If you have any questions about this policy or our use of your Personal Information you can email or write to the Data Protection Officer, Unit 21, The Quadrant, Barton Lane, Abingdon, OX14 3YS. If you do not think we are handling your Personal Information adequately, you have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, are available at https://ico.org.uk.
Changes to Privacy Policy
We review this Privacy Policy regularly and reserve the right to make changes at any time to take account of changes in our business and legal requirements. We will place updates on our website.
Please take a look at the “LAST UPDATED” date at the top of this Privacy Policy to see when it was last revised.
Please also see our GDPR FAQs for more information.